This is going well.
Half an hour on hold (could have been worse)
They have "raised a fault on my account" and I should "wait 48 hours and try again"
The phone menu system was pretty hostile to people needing to speak to a human. One of the worst I've witnessed.
The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!